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Have you ever wanted to double check that the recipient of the email your sending has received your email and has successfully read it? Within Outlook, you can request a receipt for message delivery and for when they read the email.

However, the recipient of the email can still decline your request and you wouldn't know if they have read the email.

To send an email from a different email address, you must first have permission to the secondary email. Then, when you have started a new email, go to options and turn on the from option by pressing it.

You will notice a new box has appeared above your standard to: box. Type press on From: and select other email address and type the account you want to send the email from in that dialogue box.

In Outlook, you can provide access to your full mailbox to someone else within your organisation.

Select 'File' and 'Account Settings'. Then 'Delegate Access' Find the staff member you want to share your mailbox with and double click on their name.

To move an email from one folder to another, simply drag the email and drop it into the desired folder!

To manage created rules on outlook, you want to press on manage created rules.

If you double-click on an existing rule, you can edit the criteria it looks at for the rule. Whether that means you removing a specific section to make the rule less defined or you could make it more detailed by adding more options such as who is it from and if the subject contains test, you could forward all emails that match this to go to a folder you created called test.

In outlook, not all junk emails get picked up by the system and some will make it into your inbox. These can be emails that look legitimate, but you know they are junk so you want to automatically move any email you receive from this address to go to your junk folder.

Select the email and press on the junk section then press Block this sender, a pop-up box will appear telling you that the sender has been added to your blocked list.

When filtering your emails, you must decide how you want to go about doing so. Whether you want to see the newest email first or last, maybe you want to view emails from a specific person.

You do this by using the drop-down menu next to the search mailbox tool.

Open the email you are wanting to save and navigate to File.

Pressing the Save option will present you with a dialog box that you need to use to select the location to save the email and press save.

To add appointments on outlook, you need to first navigate to the calendar section.

Double-clicking on the day you want to add the appointment to will generate you a blank template where you can insert details for the appointment and the time the appointment starts.

In outlook, you can create groups that you and colleagues can access specific emails sent to that group.

Press on 'New Groups' and type the name of the new group. In the new dialogue box, type in the members' email address you want to add to the group.

When you receive an email, you can reply to the email or forward the email to someone else.

To forward the email, select the item you want to forward and press the 'Forward' icon. You will need to type the email address you want to send the email to.